Question 1

What personal information do you collect when I use the auto-deletion and Dedicated Deletion Team?

Accepted Answer

To complete deletion or opt-out requests on your behalf, we may ask for your name, email(s), phone number(s), address(es), date of birth, and—only if needed to cancel a paid subscription—the last 4 digits of your credit card. We use this info solely to process your requests and never for marketing or resale.

If you withdraw consent, we’ll stop all requests, but retain your data; if you delete your Yorba account, we’ll erase everything.

Read our full privacy policy for more details.

Question 2

How do you keep my data safe?

Accepted Answer

A few different ways.

First and foremost, we employ Mozilla’s lean data practices and minimize the amount of things we even need to keep safe. Collecting and storing data is not free, and protecting it is not simple. Since we have no desire to directly profit from your data, we have every incentive to keep it off our servers. We keep only what we 100% must have in order to provide you with our services (like finding all of your accounts), and remove it as soon as possible.

Second, we utilize local and/or federated storage wherever possible: basically, whenever we do need to collect your data, we aim for that data to be either be stored on your own personal cloud or, in the case of federated storage, on a storage ‘pod’ to which you control access. Thus Yorba only actually ‘has’ the data while you’re actively using Yorba, and ceases to ‘have’ it when you close out the tab. Moving forward, this ‘pod’ setup will also make it easier for you to take the data you’ve organized via Yorba and move it or use it elsewhere whenever you feel like it. Look into it! Federated storage is cool.

Third, we do all the classic and essential things like implementing 2FA and maintaining rigorous internal security protocols. Meat and potatoes stuff. To oversimplify things: we keep your data safe by not even having it. In the words of Mr. Miyagi, “the best block is no be there.”

What personal information do you collect when I use the auto-deletion and Dedicated Deletion Team?

To complete deletion or opt-out requests on your behalf, we may ask for your name, email(s), phone number(s), address(es), date of birth, and—only if needed to cancel a paid subscription—the last 4 digits of your credit card. We use this info solely to process your requests and never for marketing or resale.

If you withdraw consent, we’ll stop all requests, but retain your data; if you delete your Yorba account, we’ll erase everything.

Read our full privacy policy for more details.

Question 3

How do I cancel my account?

Accepted Answer

Cancelling is easy. To delete your Yorba account, go to Yorba Settings and scroll down to the ‘Delete your account’ section. Click on “Permanently delete account” and go through the steps. Your data will be deleted in full within 30 days, though this usually happens much sooner. If you have any additional questions or concerns, please get in touch with us at yo@yorba.co. If you cancel, your Membership will expire in the next billing cycle.

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